FAQs
What does a professional organiser do?
A professional organiser helps transform your home into a space that is functional, organised and easy to maintain. At Organised Simplicity, we provide expert home organisation, decluttering services and interior styling in Brisbane, creating tailored systems that support your lifestyle and simplify daily living.
Why is a consultation required?
For our curated home organisation service, an in-home consultation allows us to properly assess your space. We take measurements, review key areas such as kitchens, pantries and wardrobes, and discuss your lifestyle and preferences to ensure every solution is tailored to your home.
What is included in the consultation fee?
Your in-home consultation includes up to one hour on site, along with the preparation of a detailed proposal. This outlines your recommended home organisation plan, service investment and estimated product requirements, giving you complete clarity before we begin.
Do I need to be home during the session?
If your service does not involve decluttering, you are welcome to be home or away. For decluttering services, we do require your presence to assist with decision-making around what to keep, remove or relocate.
Do you provide decluttering services in Brisbane?
Yes, we offer professional decluttering services across Brisbane, the Gold Coast and Sunshine Coast, helping you reduce excess, organise your belongings and create systems that are easy to maintain long-term.
Do I need to purchase storage products?
We can work with existing items where possible, however we often recommend storage solutions to achieve a more cohesive and functional result. Our product sourcing service ensures everything is selected to suit your space.
Do you offer unpacking services when moving house?
Yes, we provide professional unpacking and home setup services in Brisbane and surrounding areas. Our team can fully unpack and organise your home so it is functional and ready from day one.
Do you offer ongoing maintenance organising services?
Yes, we offer regular home organisation maintenance sessions to help keep your home consistently organised. These sessions are ideal for busy households who want ongoing support.
Do you remove unwanted items and rubbish?
Yes, we can assist with donation drop-offs and general rubbish removal. Larger volumes or bulky items may incur an additional fee, and we can recommend skip hire for larger decluttering projects.
Do you offer product sourcing?
Yes, we provide full product sourcing as part of our service. We select, purchase and coordinate delivery of all recommended organising products. A 20% sourcing fee applies to products purchased on your behalf.
How far do you travel?
We service Brisbane, the Gold Coast, Sunshine Coast, Tweed Heads and Northern NSW. Travel beyond 60km may incur additional charges. Interstate projects can also be arranged.
What is your cancellation policy?
We require a minimum of 48 hours’ notice for any changes to your booking. Changes within this timeframe will result in the forfeiture of your deposit. Cancellations within 48 hours are non-refundable.